CUSTOMER success

Fast and Free Customer Support

Our Customer Success team helps get your project teams up and running with ease. Plus ongoing free support throughout your TestFit journey.

Reviews
Quality of Support
Average Response Time
24 Hours
Monday to Friday 9am to 5pm CT
Chris Aquino
Product Expert
Matthew Kendall
Product Owner
Matthew Londei
Customer Success Manager
Megan Holsinger
Director of Customer Success
Nat MacDonald
Product Manager
Ryan Gathmann​
VP of Product​
Ryan Gathmann​
VP of Product​
Nat MacDonald
Product Manager
Megan Holsinger
Director of Customer Success
Matthew Londei
Customer Success Manager
Matthew Kendall
Product Owner
Chris Aquino
Product Expert
Ryan Gathmann​
VP of Product​
Matthew Londei
Customer Success Manager
Megan Holsinger
Director of Customer Success
Chris Aquino
Product Expert
Matthew Kendall
Product Owner
Nat MacDonald
Product Manager
2700+ Users Trust TestFit
Studio Hillier
Arco
Moody Nolan
Langan
Perkins & Will
Related Group
Resia
The Geyser Group
Toll Brothers
DLR Group
CallisonRTKL
Allen Harrison Company

Get Your Deals Done Faster

We’re here to answer all your questions from the start. So you can get your site planning done 4x faster.

We had a few sessions with the TestFit Customer Success team initially before we started using it. The response time has been great and we’ve always been able to get to a solution that we need quickly.

Grant Brandenburg
Director of Regional Operations
 at 
Ware Malcomb

We’ve always had positive experience with the TestFit team. From the very beginning, we had close contact with the TestFit team, answering all our questions. Their customer support is one of the reasons we keep working with them.

Selma Rabelo
VP of Corporate Product
 at 
Resia

Fast and Free Support from Day 1

Weekly Trainings

Join our weekly trainings with a product expert to learn how to use TestFit for your specific typology.

Join Our Weekly Trainings

Online Tutorials

Access video tutorials and articles to get familiar with TestFit.

Visit Our Knowledge Base

Ongoing Support

Contact our support team anytime for any questions you have.

Email Support

My favorite thing about TestFit is the customer service. Being able to hop on a call for specific questions or approaches is very helpful. I like that the company is still nimble enough to integrate specific development tasks and constantly improve the program's capabilities.

Stefani Randall
Principal
 at 
LSW Architects

Get Up to Speed Fast

Want to learn more about TestFit?

Watch our product demo to get your entire team up to speed fast.

See It In Action